Shipping & Delivery Policy
Last Updated: September 11, 2026
1. Our Store
Varuniqo is operated by Andromeda Limited. This policy describes standard shipping for orders placed at varuniqo.com.
2. Supported Destinations
We accept orders for destinations available at checkout. A country appearing elsewhere on the website does not necessarily mean every product can be shipped there.
If we identify a restriction that prevents fulfillment after an order is placed, we will contact you and provide an appropriate solution or refund for the affected order.
3. Standard Shipping Charges
Merchandise subtotal after discounts
Standard shipping charge
$39.99 USD or more
Free
Below $39.99 USD
$5.99 USD
The threshold is calculated before shipping, taxes, duties, and import charges. The applicable charge is shown at checkout before payment. Free standard shipping applies only to supported destinations and does not include separately payable import charges.
If a local-currency display is available, the checkout total shows the applicable converted amount. We do not add an undisclosed shipping charge after you have paid.
4. Order Processing
Our usual order-processing estimate is 1–3 business days. During holidays or unusually busy periods it may take up to 5 business days. Processing covers order review, preparation, packing, and handover for dispatch.
Business days exclude weekends and public holidays affecting fulfillment operations. Processing time is separate from transit time. If a material processing delay arises, we will contact you with the available options.
5. Estimated Transit Times
After dispatch, standard transit estimates are:
Destination
Estimated transit time
United States
8–15 business days
Canada
11–16 business days
United Kingdom
11–16 business days
Australia
11–16 business days
Other supported destinations
13–18 business days
These are estimates rather than guaranteed arrival dates. Customs checks, carrier disruption, holidays, severe weather, transportation conditions, and address issues may affect delivery.
An estimate is not a waiver of your rights if we fail to deliver as agreed. Contact us if your order exceeds its expected delivery period.
6. Fulfillment and Split Shipments
Shipping origin may vary by item and destination because we may use different fulfillment partners. The registered company address is not a representation that orders dispatch from that location.
Products in the same order may be sent separately, with different tracking numbers and arrival dates. No additional standard shipping fee is charged solely because we split the shipment.
7. Tracking
After dispatch, we normally send tracking details to the email address supplied at checkout. Carrier tracking may take approximately 1–3 business days after label creation to show an update.
If an email is missing, check your spam folder and contact service@varuniqo.com with your order details.
8. Address Changes and Cancellations
Check your recipient name, address, postal code, apartment details, and contact information carefully before placing the order.
For corrections or cancellation requests, email us promptly, preferably within 12 hours of order placement. Include the order number and complete corrected information. We cannot guarantee changes once fulfillment or dispatch is underway. Statutory cancellation rights are unaffected.
9. Duties, Taxes, and Import Charges
Destination authorities may impose customs duties, taxes, handling fees, or import charges. Unless explicitly shown as included or collected at checkout, these may be payable by the customer.
We do not control assessments by customs authorities. Any taxes collected by us at checkout will be shown there. This policy does not transfer to customers taxes or obligations that applicable law requires the seller to bear.
10. Failed Delivery or Collection
If a carrier cannot complete delivery, it may request redelivery arrangements or hold the parcel for collection. Follow reasonable carrier instructions and contact us if help is needed.
Incorrect addresses, refused delivery, or missed collection deadlines can lead to a return or extra delivery costs. We review these cases individually. Where permitted, actual additional costs caused by customer-provided errors may be payable, but we do not automatically forfeit an entire order payment merely because delivery failed.
11. Delayed or Missing Parcels
Contact us if the estimated delivery period has passed, tracking has not changed for more than 7 days, or you have evidence of another problem. We will review the order and coordinate an investigation as appropriate.
For a parcel marked delivered but not located, check the delivery area, household members, neighbors, reception, and the carrier. Email us if it remains missing. A carrier scan alone is not treated as conclusive proof that every delivery obligation has been met.
For confirmed non-delivery for which we are responsible, we will provide a refund, replacement, or other remedy as required by law or agreed with you. We do not require you to pursue the carrier instead of us as a condition of exercising rights against the seller.
12. Damaged or Incorrect Deliveries
Report visible damage, wrong goods, or missing items promptly, preferably within 7 calendar days of delivery. Supply available photos and order details to help us review the issue. The reporting request does not limit statutory rights. See our Return & Refund Policy for remedies and return costs.
13. Contact
Store: Varuniqo
Operated by: Andromeda Limited
Email: service@varuniqo.com
Registered Address: UNIT B, 11/F, YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, HONG KONG.